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:: IT Support 06 January 2009


CCS offers clients fully managed IT Support via our RemoteCare™ service. RemoteCare™ allows CCS to proactively manage your IT assets and includes monthly management reporting, tracking and resolution of any IT Support issue. RemoteCare™ allows CCS to resovle 95% of IT Support issues remotely. 
Remote IT Support for Business


Our trained IT Support professionals can remotely access your IT System via an active Internet connection to provide instant remote IT Support. 

You can monitor everything our engineer does on screen so you can also use the experience as an opportunity to learn how to perform certain IT Support tasks. RemoteCare™ is available for Workstations and Servers.

RemoteCare™ Workstation
RemoteCare™ Server

Professional IT Support from £9.99 ex. VAT / Month
(terms and conditions apply)

Get an IT Support quote for your business | Contact us
Helpdesk and IT Support Professionals
Helpdesk IT Support for Business


RemoteCare™ provides your users with access to our UK based helpdesk via an easy to use ticketing system that provides an audit trail for all IT Support requests and helps us to provide a better IT Support service to your business. The CCS IT Support ticketing system enables each member of your team to create their own helpdesk requests directly, from their own or a colleague’s computer.
Rapid Issue Reporting and Resolution


RemoteCare™ provides your users with access to our UK based helpdesk via an easy to use ticketing system that provides an audit trail for all IT Support requests and helps us to provide a better IT Support service to your business. The CCS IT Support ticketing system enables each member of your team to raise their own helpdesk requests direct from their own or from a colleague’s computer.